Privacy Policy

AKELA COMPLIANCE S.L., makes this Privacy Policy available to users of the Website located at the URL www.akela.legal (hereinafter, the ‘Website’), in order to provide information on how we treat your personal data and protect your privacy and information.

AKELA COMPLIANCE S.L. asks the user to take a few minutes to read this Privacy Policy carefully.

1. INTRODUCTION

AKELA COMPLIANCE S.L., is an entity with registered office at Calle Paseo de las Delicias 30, 2ª Planta 28045 Madrid, with Tax Identification Number B67958454, registered in the Commercial Register of Madrid, in Volume 33904, Folio 21, Page M-610092 (hereinafter, ‘AKELA’). This Privacy Policy applies to AKELA’s Website, made available to the public at the URL www.akela.legal, as well as to the interactions that the user carries out with AKELA through this website or via email.

AKELA may modify this Privacy Policy when necessary. In case of modifications, we will inform you through the Website or by other means, so that you can be aware of the new Privacy conditions. The fact of continuing to use the functionalities made available by AKELA after having notified you of the aforementioned modifications will mean that you agree with them, except for those cases in which your express consent is necessary.

2.WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA

AKELA is responsible for the processing of personal data. To ensure the proper management of the processing of your data, you can contact info@akela.legal

3.FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA

Personal data provided by users of the Website or who contact AKELA by other means, may be processed by AKELA for the following purposes, depending on the interactions that the user enters into with AKELA.

Contacting, managing and processing queries and requests from users of the Website: The personal data of users who contact AKELA through any of the contact channels made available through the Website in order to receive queries and/or requests from users will be processed for the purposes of maintaining contact between the parties, managing users of the Website, providing customer services and managing and processing requests or queries made by the user through the channels provided for this purpose by AKELA.
Commercial, promotional or advertising communications: The personal data of users may be processed by AKELA in order to send you personalised commercial and advertising information about activities, products, services, offers, special promotions, as well as documentation of various kinds, by post, telephone or electronic means (email, newsletter, SMS, messaging and other means of electronic communication).

You may object at any time to the processing of your data for advertising or promotional purposes by AKEL. Using the channels provided for this purpose by AKELA, as detailed further on in this document.

4.WHAT DATA IS PROCESSED BY AKELA AND FROM WHAT SOURCES IT IS OBTAINED

The data that AKELA processes as a result of the interactions made by the user through our website come from the following sources:

Data provided by the user by filling in the spaces for managing communication with users made available by AKELA or by any other means by which the user enters into communication with AKELA.
Data generated as a result of the development, processing and maintenance of the relationship established between the user and AKELA.

AKELA may process personal data of the following types, depending on the relationship established with the user:

Identification and contact data (e.g. name and surname, e-mail address, postal address, telephone number, etc.).
Other types of data. Exclusively in the event that the user provides other types of data in the interactions with AKELA, such data will be processed by AKELA only in the event that their processing is necessary for the purpose pursued. Otherwise, the data will be destroyed without having been previously stored or processed by AKELA.

5.WHAT IS THE LEGAL LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

The processing of your data for the purpose of ‘Contacting, managing and processing enquiries and requests from users of the Website’ is based on the need for the execution of a contract between the user and AKELA to which the interested party is a party, or for the application at the request of the latter of pre-contractual measures; that is, in the management of your own request, in maintaining contact between the parties and, where appropriate, in the provision of the service that the user has requested.
Likewise, the processing of your data for the purpose of ‘commercial, promotional or advertising communications’ is based on the express consent of the user provided through the corresponding box.

6.TO WHOM YOUR DATA ARE COMMUNICATED

Your data may be disclosed to other companies in the AKELA group of companies that perform, among others, management, control, human resources management, compliance monitoring or auditing functions in the company. The purpose of such communication of data is to enable the management and development of the appropriate procedures established by law, since other companies of the corporate group may be the business entities that have to deal with the query. The legitimate interest of AKELA in organising the human and technical resources of its group of companies is the legitimate basis for this communication of data.
Your data will not be disclosed to other third parties, unless expressly required by law or with the consent of the data subject.

7.HOW LONG WE KEEP YOUR DATA

AKELA will keep your personal data for the time necessary to provide the requested service and/or to achieve the intended purpose of processing.

Subsequently, provided that the user has not exercised their right to erasure, their data will be kept for the legal periods applicable in each case, taking into account the type of data and the purpose of the processing.

In any case, the user may request detailed information on the data retention periods applied in AKELA through info@akela.legal.

8.WHAT PERSONAL DATA YOU MUST PROVIDE US WITH

AKELA informs users that, when personal data are collected through a form made available through the Website, it will be necessary for the user to provide at least the data that are indicated as mandatory in the form in question. In the event of failure to provide at least such data, considered as necessary, AKELA will not be able to manage the service or the query made by the user.

9.WHAT YOU MUST GUARANTEE US WHEN YOU PROVIDE US WITH YOUR PERSONAL DATA

The user guarantees that the data provided are true, accurate, complete and up to date, and shall be liable for any direct or indirect damage or harm that may be caused as a result of non-compliance with this obligation.
In the event that the user provides data belonging to a third party, he/she guarantees that he/she has informed said third party of all the aspects contained in this Privacy Policy and obtained their consent to provide us with their data for the purpose of the processing in question. All this, prior to the provision of data of a third party through the Website.
AKELA informs you that, in order to provide your personal data, in any way, through our Website, you must be over 18 years of age. The user who provides data to AKELA through this website declares and guarantees to be over 18 years of age, taking full responsibility for such declaration.

10.WHAT MEASURES WE TAKE TO PROTECT YOUR PERSONAL DATA

In response to AKELA’s concern to ensure the security and confidentiality of your data, the required security levels have been adopted for the protection of personal data and the technical means at its disposal have been installed to prevent the loss, misuse, alteration, unauthorised access and theft of personal data provided through the Website. In any case, you should bear in mind that security measures on the Internet are not impregnable.

11.WHAT YOUR RIGHTS ARE REGARDING YOUR PERSONAL DATA

AKELA informs you that you have the following rights over your personal data:

Access your data: You have the right to obtain confirmation as to whether or not we are processing personal data concerning you and to access your data to find out what personal data we are processing.
Request rectification or deletion of your data: In certain circumstances, you have the right to rectify any personal data which you consider inaccurate and which concern you, and which are processed by AKELA, as well as the right to request the deletion of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Request the restriction of the processing of your data: In certain circumstances, you will have the right to ask us to limit the processing of your data, in which case we inform you that we will only keep the data for which you have requested limitation of processing for the exercise or defence of claims.
To the portability of your data: In certain circumstances, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to have it transferred by AKELA to another data controller.
Object to the processing of your data: In certain circumstances and for reasons related to your particular situation, you have the right to object to the processing of your data in which case, we will stop processing them unless we have to continue to do so for compelling legitimate reasons or for the exercise or defence of possible claims.

We also remind you that you have the right to withdraw any consent you may have given for the processing of your data, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

You may exercise your rights over your personal data by writing to AKELA, identified with the reference ‘Data Protection’, which may be sent to one of the following addresses: calle Paseo de las Delicias 30, 2ª Planta 28045 Madrid or to info@akela.legal.

In the event that the request is not complied with, a complaint may be lodged with the competent data protection supervisory authority.

12.CHANGES TO THE PRIVACY POLICY

We may update our Website Privacy Policy from time to time. You are therefore advised to review this policy each time you access our Website in order to be properly informed about how we treat your personal data and protect your privacy and information.

Last updated: September 2023